Our Policies
Grievance & Complaint Policy
Blue Sky Center for Excellence welcomes feedback and the opportunity to address participant grievances. Complaints and grievances may be completed by submitting an entry via this form. Participants also have a right to issue a complaint with any of the continuing education approval sources connected to our trainings if your rights as a learner have been violated or disrespected.
Refunds Policy
If cancelling prior to two weeks before a scheduled event, participants are entitled to a full refund minus a 5% processing fee. If cancelling less than two weeks before a scheduled event, participants are entitled to a 50% refund OR the option to apply the amount paid toward a future training. No-shows are not eligible for a refund. Attendance at the entire training is required for our program to remain compliant with accreditation standards. All other situations will be handled on a case-by-case basis. Please contact us with any questions or concerns.
ADA Support & Disability Accommodations
All venues used for in-person trainings are ADA-compliant. For both in-person and online trainings, if you require assistance, we are committed to make reasonable accommodations. Please contact us by email at if you have any questions or concerns or if you need to make such a request. We request a 30-day notice for any accommodation requests to allow us to work together on your request.
Continuing Education Information
Continuing education credits offered for each training course vary by each event. Please review the course page for each event for more information about continuing education approvals.